Microsoft CRM For Dummies Joel Scott

ISBN:

Published: May 29th 2007

Kindle Edition

380 pages


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Microsoft CRM For Dummies  by  Joel Scott

Microsoft CRM For Dummies by Joel Scott
May 29th 2007 | Kindle Edition | PDF, EPUB, FB2, DjVu, audiobook, mp3, RTF | 380 pages | ISBN: | 6.55 Mb

The ideal introductory guide to Microsofts much anticipated entry into the Customer Relationship Management (CRM) software marketplace Discusses the key features of Microsofts CRM software, including tools to help businesses sell more effectively,More The ideal introductory guide to Microsofts much anticipated entry into the Customer Relationship Management (CRM) software marketplaceDiscusses the key features of Microsofts CRM software, including tools to help businesses sell more effectively, manage all customer communications in one place, track and convert leads, make informed decisions faster, and provide consistent serviceProvides expert tips and tricks to make the software work more effectivelyExplains how to achieve increased customer satisfaction, customer loyalty, and more profitable customer relationshipsAuthor is considered one of a handful of global experts on CRM for small- and medium-sized businesses



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